top of page

Adobe Illustrator Asking For Serial Number Mac: Troubleshooting Tips and Solutions



If you purchased Adobe Student & Teacher edition product, you may have received a serial number or a redemption code. See Serial numbers, redemption codes, and product codes Student & Teacher editions.


The Acrobat continuous and classic versions each use a different installer. If you have installed the wrong version, it's necessary to uninstall the incorrect version before installing the correct version of Acrobat. If you receive a serial number prompt or sign in unexpectedly on launch, you must follow this process to install the correct version of the software.




Adobe Illustrator Asking For Serial Number Mac



The serial number prompt may be occurring because your computer is having trouble connecting to Adobe's activation servers. Try working through the solutions in the "Troubleshoot connectivity issues" section in Sign in, activation, or connection errors Document Cloud, CC, CS6, CS5.5.


I have CS6 downloaded and its asking for my serial number. I can't find the box is there a way to get the serial number of my already installed programs? For some reason Photoshop, InDesign, etc. all work except Adobe Acrobat Reacher which is asking for my serial number. They should all be under the same one but I can't find the box. How can I find the serial number on my Photoshop or InDesign applications?


I tried to do that and it seems I didnt register it. Ive had these programs on my computer for like 3 years and I did some sort of update on Adobe Acrobat Reader and now it needs my serial number again and I dont have the box:( Is there another way to find the number associated with the other downloaded Adobe programs?


I have CS6 downloaded and its asking for my serial number. I can't find the box is there a way to get the serial number of my already installed programs? For some reason Photoshop, InDesign, etc. all work except Adobe Acrobat Reacher which is asking for my serial number. They should all be under the same one but I can't find the box. How can I find the serial number on my Photoshop or InDesign applications?","isUseLiaRichMedia":false,"autoTitleLink":" _0.form.messageeditor.tinymceeditor:getautotitle?t:ac=board-id/download-and-install/message-id/249782/thread-id/249782","isGteEditorV2":true,"linkTooltipTexts":"bareURL":"Bare URL","unlink":"Unlink","openLink":"Open link","autoTitle":"Auto-title","elementSelector":"#tinyMceEditor_10ceede658c47d9","preLoadedAddOnAssetUrls":["/html/js/lib/tinymce/4.7.13/themes/modern/theme.js","/html/js/lib/tinymce/4.7.13/plugins/lists/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/compat3x/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/image/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/link/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/textcolor/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/table/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/tabfocus/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/paste/plugin.js","/plugin/editors/tinymce/plugins/spoiler/plugin.js","/plugin/editors/tinymce/plugins/spoiler/langs/en.js","/plugin/editors/tinymce/plugins/insertcode/plugin.js","/plugin/editors/tinymce/plugins/insertcode/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/advlist/plugin.js","/html/js/lib/tinymce/4.7.13/plugins/autolink/plugin.js","/plugin/editors/tinymce/plugins/liarichmedia/plugin.js","/plugin/editors/tinymce/plugins/liarichmedia/langs/en.js","/plugin/editors/tinymce/plugins/liaexpandtoolbar/plugin.js","/plugin/editors/tinymce/plugins/liaexpandtoolbar/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/codesample/plugin.js","/plugin/editors/tinymce/plugins/liaquote/plugin.js","/plugin/editors/tinymce/plugins/liaquote/langs/en.js","/plugin/editors/tinymce/plugins/liamacros/plugin.js","/plugin/editors/tinymce/plugins/liamacros/langs/en.js","/plugin/editors/tinymce/plugins/liafullscreendone/plugin.js","/plugin/editors/tinymce/plugins/liafullscreendone/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/code/plugin.js","/plugin/editors/tinymce/plugins/mentions/plugin.js","/plugin/editors/tinymce/plugins/mentions/langs/en.js","/html/js/lib/tinymce/4.7.13/plugins/noneditable/plugin.js","/plugin/editors/tinymce/plugins/emoticons/plugin.js","/plugin/editors/tinymce/plugins/emoticons/langs/en.js","/plugin/editors/tinymce/plugins/spellchecker/plugin.js"],"isOoyalaVideoEnabled":false,"isInlineLinkEditingEnabled":true,"optionsParam":"messageMentionTemplate":"#title","spellcheckerUrl":"/spellchecker/lucene","useUserMentions":true,"toolbarSelector":".mce-toolbar-grp","useProductMentions":false,"mediaUploadOptions":"attachmentOverlayText":"Drop your files here","createVideoLink":" _0.form.messageeditor.tinymceeditor:createvideo?t:ac=board-id/download-and-install/message-id/249782/thread-id/249782","imageUploadSettings":"validImageExts":"*.jpg;*.JPG;*.jpeg;*.JPEG;*.gif;*.GIF;*.png;*.PNG","maxFileBytes":10264576,"maxImagesPerUpload":10,"editorOverlayText":"Drop your media files here","copyPasteSettings":"copyPasteEvent":"LITHIUM:liaCopyPasteImages","copyPasteBatchSize":3,"copyPasteCss":"lia-copypaste-placeholder","username":"Deleted User","videoImageTooltip":"\"Please wait while we upload and process your video. This may take a few minutes, so please check back later.\"","enableFormActionButtonsEvent":"LITHIUM:enableFormActionButtons","videoUploadingUrlsLink":" _0.form.messageeditor.tinymceeditor:videouploadingurls?t:ac=board-id/download-and-install/message-id/249782/thread-id/249782","isOverlayVisible":true,"videoEmbedThumbnail":"/i/skins/default/video-loading-new.gif","videoStatusUpdateLink":" _0.form.messageeditor.tinymceeditor:videostatusupdate?t:ac=board-id/download-and-install/message-id/249782/thread-id/249782","token":"9uPyvAHnt_VQyYQ4qG1aXDv3XoQKbhl0OkjjbmC2tsE.","defaultAlbumId":1,"imageFormatFeedbackErrorContainer":".lia-file-error-msg","fileUploadSelector":".lia-file-upload","isCanUploadImages":false,"videoUploadSettings":"maxFileBytes":512000000,"validVideoExts":".wmv;.avi;.mov;.moov;.mpg;.mpeg;.m2t;.m2v;.vob;.flv;.mp4;.mpg4;.mkv;.asf;.m4v;.m2p;.3gp;.3g2;.f4v;.mp3;.m4a;.wma;.aac","disableFormActionButtonsEvent":"LITHIUM:disableFormActionButtons","isOoyalaVideoEnabled":false,"videoEmbedSizes":"small":"width":200,"height":150,"original":"width":400,"height":300,"large":"width":600,"height":450,"medium":"width":400,"height":300,"isMobileDevice":false,"removeAllOverlays":"LITHIUM:removeAllOverlays","isCanUploadVideo":false,"passToAttachmentEvent":"LITHIUM:passToAttachment","imageUrlPattern":" -id//image-size/?v=v2&px=-1","useMessageMentions":false,"spellcheckerLangs":"English (US)=en,Spanish=es,Portuguese=pt,German=de,French=fr,Arabic=ar","mentionsVersion":"2","iframeTitle":"Body Rich Text Area. Press ALT-F10 for toolbar and Escape to return to the editor.","events":"editorPasteEvent":"LITHIUM:editorPaste","editorLoadedEvent":"LITHIUM:editorLoaded","useGraphicalEditor":true});LITHIUM.InformationBox("updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_10ceede658c47d9_18","feedbackSelector":".InfoMessage");LITHIUM.Text.set("ajax.createUrlSnippet.loader.feedback.title":"Loading...");LITHIUM.AjaxSupport("ajaxOptionsParam":"useLoader":true,"event":"LITHIUM:createUrlSnippet","tokenId":"ajax","elementSelector":"#messagepresnippet_10ceede658c47d9","action":"createUrlSnippet","feedbackSelector":"#messagepresnippet_10ceede658c47d9","url":" _0.form.messageeditor.messagepresnippet:createurlsnippet?t:ac=board-id/download-and-install/message-id/249782/thread-id/249782","ajaxErrorEventName":"LITHIUM:ajaxError","token":"rm4z6SkVBg7pABvauDGbyYlVqtjzLjQqjnKJGdYeOsg.");LITHIUM.MessagePreSnippet("pasteEvent":"LITHIUM:editorPaste","maxUrlListSize":10,"snippetExistsTextClass":"lia-media-snippet-preview-exists","tinyMceSelector":"#messageEditor_10ceede658c47d9_0","messageSnippetEvent":"LITHIUM:createUrlSnippet","elementSelector":"#messagepresnippet_10ceede658c47d9","snippetUpdateEvent":"LITHIUM:updateUrlSnippet","urlFormFieldSelector":".lia-form-media-snippet-url-input","snippetCloseEvent":"LITHIUM:closeUrlSnippet");LITHIUM.BlockEvents('.lia-js-block-events', [".lia-spoiler-link",".oo-icon",".oo-volume-bar",".oo-close-button"], '.message-preview');LITHIUM.KeepSessionAlive("/t5/status/blankpage?keepalive", 300000);new LITHIUM.MessageEditor("previewButtonSelector":"#previewButton_10ceede658c47d9","defaultTabSelector":".rich-link","defaultTabName":"rich","usesInlinePreview":true,"formHasErrorsEvent":"LITHIUM:formHasErrors","exitPreviewButtonSelector":"#exitPreviewButton_10ceede658c47d9","isTabsPresent":false,"ajaxCompleteEvent":"LITHIUM:ajaxComplete","isGteEditorV2":true,"previewSubmitElementSelector":"#submitContext_10ceede658c47d9","tinyMceElementSelector":"#tinyMceEditor_10ceede658c47d9","elementSelector":"#messageEditor_10ceede658c47d9_0","macroChangeEvent":"LITHIUM:change-macro","preExitPreviewEvent":"LITHIUM:refreshAttachments");LITHIUM.MessageEditor.MessageQuote("#messageQuote_10ceede658c47d9", "#tinyMceEditor_10ceede658c47d9", " wrote:I have CS6 downloaded and its asking for my serial number. I can't find the box is there a way to get the serial number of my already installed programs? For some reason Photoshop, InDesign, etc. all work except Adobe Acrobat Reacher which is asking for my serial number. They should all be under the same one but I can't find the box. How can I find the serial number on my Photoshop or InDesign applications?", true);LITHIUM.FileDragDrop("urls":"uploadUrl":" _0.form.attachmentscomponent:uploadfileaction/attachments-key/0f9bb167-ee44-4e93-9970-a9e5f8d3db2b?t:ac=board-id/download-and-install/message-id/249782/thread-id/249782","selectors":"container":"#filedragdrop_10ceede658c47d9","feedbackElement":"#dragDropFeedback .AjaxFeedback","cancelUploadProgress":"lia-remove-attachment-inprogress","fileUpload":"#filedragdrop_10ceede658c47d9 .lia-file-upload","events":"uploadDoneEvent":"LITHIUM:uploadDone","refreshAttachmentsEvent":"LITHIUM:refreshAttachments","formHasErrorsEvent":"LITHIUM:formHasErrors","misc":"actionTokenId":"uploadFile","fileDataParam":"Filedata","isEditorGteV2":true,"actionToken":"B8cx1Zxvj4iMRtAc__hhqdRDLppmSb9fayNzYo2Ya3A.");LITHIUM.InformationBox("updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_10ceede658c47d9_19","feedbackSelector":".InfoMessage");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:refreshAttachments","parameters":"clientId":"inlinemessagereplyeditor_0_10ceede658c47d9","attachmentKey":"0f9bb167-ee44-4e93-9970-a9e5f8d3db2b","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9","action":"refreshAttachments","feedbackSelector":"#attachmentsComponent_10ceede658c47d9","url":" _0.form.attachmentscomponent:refreshattachments?t:ac=board-id/download-and-install/message-id/249782/thread-id/249782","ajaxErrorEventName":"LITHIUM:ajaxError","token":"yo13Hxo5ojynLy-qhxRYpEqM0dmNl-EViw7lT2wL9cg.");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:removeNewAttachment","parameters":"clientId":"inlinemessagereplyeditor_0_10ceede658c47d9","attachmentKey":"0f9bb167-ee44-4e93-9970-a9e5f8d3db2b","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-file-upload","action":"removeNewAttachment","feedbackSelector":"#attachmentsComponent_10ceede658c47d9","url":" _0.form.attachmentscomponent:removenewattachment?t:ac=board-id/download-and-install/message-id/249782/thread-id/249782","ajaxErrorEventName":"LITHIUM:ajaxError","token":"NS9KyoL-ZmDFBz-lKhwAnoI8QJ2ugCCRQ57aJkaPBVo.");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:removePreviewAttachment","parameters":"clientId":"inlinemessagereplyeditor_0_10ceede658c47d9","attachmentKey":"0f9bb167-ee44-4e93-9970-a9e5f8d3db2b","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-file-upload","action":"removePreviewAttachment","feedbackSelector":"#attachmentsComponent_10ceede658c47d9","url":" _0.form.attachmentscomponent:removepreviewattachment?t:ac=board-id/download-and-install/message-id/249782/thread-id/249782","ajaxErrorEventName":"LITHIUM:ajaxError","token":"Q4DzNyVrMC4fSYPVNQzjHDLrWBLniWpuHZzv6TSbUiY.");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:removeExistingAttachment","parameters":"clientId":"inlinemessagereplyeditor_0_10ceede658c47d9","attachmentKey":"0f9bb167-ee44-4e93-9970-a9e5f8d3db2b","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-file-upload","action":"removeExistingAttachment","feedbackSelector":"#attachmentsComponent_10ceede658c47d9","url":" _0.form.attachmentscomponent:removeexistingattachment?t:ac=board-id/download-and-install/message-id/249782/thread-id/249782","ajaxErrorEventName":"LITHIUM:ajaxError","token":"NaPGGQttBBezmi2JEW_vgY9W2TnohgkFzW_dNmGWdiU.");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:removeInProgressNewAttachment","parameters":"clientId":"inlinemessagereplyeditor_0_10ceede658c47d9","attachmentKey":"0f9bb167-ee44-4e93-9970-a9e5f8d3db2b","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-file-upload","action":"removeInProgressNewAttachment","feedbackSelector":"#attachmentsComponent_10ceede658c47d9","url":" _0.form.attachmentscomponent:removeinprogressnewattachment?t:ac=board-id/download-and-install/message-id/249782/thread-id/249782","ajaxErrorEventName":"LITHIUM:ajaxError","token":"FfHwISFcP-z6y64R5u-EuJ8pjfwyiYr3mWCArQ1Pgzs.");LITHIUM.DragDropAttachmentsComponent("fileSizeErrorText":"The file () exceeds the maximum file size. The maximum file size is 47 MB.","validExts":"8bf, abf, abr, act, aep, afm, ai, arw, as, ase, avi, bmp, book, cel, cfc, chproj, cptx, cr2, cr3, crf, crw, css, csv, dn, dng, doc, docx, eps, epub, exif, fbx, fla, flac, flv, fm, gif, icma, icml, ico, ics, idml, indd, jpeg, jpg, jsfl, json, log, loss, lrcat, lrtemplate, m4a, mif, mov, mp3, mp4, mpg, nef, nrw, obj, odt, orf, otc, otf, pdf, pfb, pfm, pmd, png, ppj, ppt, pptx, prc, prel, prproj, ps, psb, psd, raf, raw, rtf, sbs, sbsar, sbsm, scc, ses, sesx, skp, sol, srt, srw, ssa, stl, svg, swf, tif, ttc, ttf, txt, wav, wmv, x3f, xd, xls, xlsx, xml, xmp","dropZoneSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-attachments-drop-zone","uploadingText":"Uploading...","changeNumAttachmentsEvent":"LITHIUM:changeNumAttachments","storageUnitKB":"KB","currAttachments":0,"removeNewAttachmentSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-remove-attachment","removeInProgressNewAttachment":"LITHIUM:removeInProgressNewAttachment","elementSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9","maxAttachments":10,"removeAllOverlays":"LITHIUM:removeAllOverlays","inProgressAttachmentsContainerSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-in-progress-attachments","removeExistingAttachmentEvent":"LITHIUM:removeExistingAttachment","inputFieldSelector":".lia-form-type-file.lia-form-type-file-hidden","dropFilesHereText":"attachments.overlay.text","enableFormActionButtonsEvent":"LITHIUM:enableFormActionButtons","maxFileSize":50000000,"tooManyAttachmentsMsg":"The maximum number of attachments has been reached. Maximum number of attachments allowed is: 10","attachmentErrorSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-file-error-msg","cancelAttachmentProgressCss":"lia-remove-attachment-inprogress","fileUploadSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-file-upload","newAttachmentSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-new-attachment","attachmentsTooManyErrorSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-attachment-upload-error-many","fileTypeErrorText":"The file type () is not supported. Valid file types are: 8bf, abf, abr, act, aep, afm, ai, arw, as, ase, avi, bmp, book, cel, cfc, chproj, cptx, cr2, cr3, crf, crw, css, csv, dn, dng, doc, docx, eps, epub, exif, fbx, fla, flac, flv, fm, gif, icma, icml, ico, ics, idml, indd, jpeg, jpg, jsfl, json, log, loss, lrcat, lrtemplate, m4a, mif, mov, mp3, mp4, mpg, nef, nrw, obj, odt, orf, otc, otf, pdf, pfb, pfm, pmd, png, ppj, ppt, pptx, prc, prel, prproj, ps, psb, psd, raf, raw, rtf, sbs, sbsar, sbsm, scc, ses, sesx, skp, sol, srt, srw, ssa, stl, svg, swf, tif, ttc, ttf, txt, wav, wmv, x3f, xd, xls, xlsx, xml, xmp.","uploadDoneEvent":"LITHIUM:uploadDone","disableFormActionButtonsEvent":"LITHIUM:disableFormActionButtons","inProgressAttachmentSelector":".lia-in-progress-attachment","removePreviewAttachmentEvent":"LITHIUM:removePreviewAttachment","removeNewAttachmentEvent":"LITHIUM:removeNewAttachment","passToAttachmentEvent":"LITHIUM:passToAttachment");LITHIUM.InformationBox("updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_10ceede658c47d9_20","feedbackSelector":".InfoMessage");LITHIUM.Form.resetFieldForFocusFound();LITHIUM.Text.set("ajax.InlineMessageReply.loader.feedback.title":"Loading...");LITHIUM.AjaxSupport.fromForm('#form_10ceede658c47d9', 'InlineMessageReply', '#ajaxFeedback_10ceede658c47d9_0', 'LITHIUM:ajaxError', "useLoader":false,"ignoreFormActions":["Cancel","SaveDraft"],"event":"submit","httpMethod":"POST", false);LITHIUM.InputEditForm("form_10ceede658c47d9", "submitButton":".lia-button-Submit-action","enableFormButtonEvent":"LITHIUM:enableFormButton","warnUnsavedDataActionCssClasses":["lia-form-action-ignore-unsaved-data","lia-button-Cancel-action"],"useUnsavedDataWarning":true,"ignoreDisableFormDuringSubmitCssClasses":[],"submitOnChange":false,"swallowEnterEvent":true,"enableFormEvent":"LITHIUM:enableForm","disableFormButtonEvent":"LITHIUM:disableFormButton","disableFormEvent":"LITHIUM:disableForm","unloadMessage":"Unsaved information will be lost.","ignoreOnChangeCssClasses":[],"disableFormOnSubmit":true,"buttonWrapperSelector":".lia-button-wrapper","showUnsavedDataWarningDataKey":"showUnsavedDataWarning","liaBodyTagId":"#lia-body");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:autosaveInline","parameters":"clientId":"inlinemessagereplyeditor_0_10ceede658c47d9","tokenId":"ajax","elementSelector":"#form_10ceede658c47d9","action":"autosaveInline","feedbackSelector":"#form_10ceede658c47d9","url":" _0.form:autosaveinline?t:ac=board-id/download-and-install/message-id/249782/thread-id/249782","ajaxErrorEventName":"LITHIUM:ajaxError","token":"9mkjEnW8hYbuaAM4wR_xAU15xADH7WZBQQg-7ODWSYM.");LITHIUM.InlineMessageReplyEditor("openEditsSelector":".lia-inline-message-edit","ajaxFeebackSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-inline-ajax-feedback","collapseEvent":"LITHIUM:collapseInlineMessageEditor","confimationText":"You have other message editors open and your data inside of them might be lost. Are you sure you want to proceed?","topicMessageSelector":".lia-forum-topic-message-gte-5","focusEditor":false,"hidePlaceholderShowFormEvent":"LITHIUM:hidePlaceholderShowForm","formWrapperSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-form-wrapper","reRenderInlineEditorEvent":"LITHIUM:reRenderInlineEditor","ajaxBeforeSendEvent":"LITHIUM:ajaxBeforeSend:InlineMessageReply","element":"input","clientIdSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9","loadAutosaveAction":false,"newPostPlaceholderSelector":".lia-new-post-placeholder","placeholderWrapperSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-placeholder-wrapper","messageId":7894339,"formSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9","expandedClass":"lia-inline-message-reply-form-expanded","expandedRepliesSelector":".lia-inline-message-reply-form-expanded","newPostPlaceholderClass":"lia-new-post-placeholder","editorLoadedEvent":"LITHIUM:editorLoaded","replyEditorPlaceholderWrapperCssClass":"lia-placeholder-wrapper","messageActionsClass":"lia-message-actions","cancelButtonSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-button-Cancel-action","isGteForumV5":true,"messageViewWrapperSelector":".lia-threaded-detail-display-message-view","disabledReplyClass":"lia-inline-message-reply-disabled-reply");LITHIUM.Text.set("ajax.reRenderInlineEditor.loader.feedback.title":"Loading...");LITHIUM.AjaxSupport("ajaxOptionsParam":"useLoader":true,"blockUI":"","event":"LITHIUM:reRenderInlineEditor","parameters":"clientId":"inlinemessagereplyeditor_0_10ceede658c47d9","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9","action":"reRenderInlineEditor","feedbackSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9","url":" _0:rerenderinlineeditor?t:ac=board-id/download-and-install/message-id/249782/thread-id/249782","ajaxErrorEventName":"LITHIUM:ajaxError","token":"2s3YdqCEVBi9IAzpStYDrt-_Z9NcOc4xdOzsXiTnHxs.");LITHIUM.InlineMessageEditor("ajaxFeebackSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-inline-ajax-feedback","submitButtonSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9 .lia-button-Submit-action");LITHIUM.AjaxSupport("ajaxOptionsParam":"event":"LITHIUM:lazyLoadComponent","parameters":"componentId":"messages.widget.emoticons-lazy-load-runner","tokenId":"ajax","elementSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9","action":"lazyLoadComponent","feedbackSelector":false,"url":" _0:lazyloadcomponent?t:ac=board-id/download-and-install/message-id/249782/thread-id/249782","ajaxErrorEventName":"LITHIUM:ajaxError","token":"N05CS0kHCy8JylHe4zucUAF_9VOZ1ONQq9mdwCqjuLg.");LITHIUM.lazyLoadComponent("selectors":"elementSelector":"#inlinemessagereplyeditor_0_10ceede658c47d9","events":"lazyLoadComponentEvent":"LITHIUM:lazyLoadComponent","misc":"isLazyLoadEnabled":true);;(function($)try const RESOURCE_LINK = 'Community: resourcesLinkClick'; const RESOURCE_EDIT = 'Community: resourcesEditClick'; const RESOURCE_ADD_GROUP = 'Community: resourcesAddGroupClick'; const RESOURCE_ADD_LINK = 'Community: resourcesAddLinkClick'; const RESOURCE_EDIT_GROUP = 'Community: resourcesEditGroup'; const RESOURCE_EDIT_LINK = 'Community: resourcesEditLink'; const RESOURCE_DELETE_GROUP = 'Community: resourcesDeleteGroup'; const RESOURCE_DELETE_LINK = 'Community: resourcesDeleteLink'; if($('.resources-container').length > 0) $('.links-list-item-title-url-container .list-link').on('click', function(e) trackResourceEvents(e.currentTarget,RESOURCE_LINK,true,true); ); $('.resources-header-edit-icon').on('click',function(e) trackResourceEvents(null,RESOURCE_EDIT,false,false); ); $('.add-group-container').on('click',function(e) trackResourceEvents(null,RESOURCE_ADD_GROUP,false,false); ); $(document).on('click', '.group-form .add-link', function(e) trackResourceEvents(null,RESOURCE_ADD_LINK,false,false); ); $(document).on('click', '.group-list-item .group-edit-button', function(e) trackResourceEvents(e.currentTarget,RESOURCE_EDIT_GROUP,true,false); ); $(document).on('click', '.group-list-item .group-delete-button', function(e) trackResourceEvents(e.currentTarget,RESOURCE_DELETE_GROUP,true,false); ); $(document).on('click', '.saved-link__edit', function(e) trackResourceEvents(e.currentTarget,RESOURCE_EDIT_LINK,true,true); ); $(document).on('click', '.saved-link__delete', function(e) trackResourceEvents(e.currentTarget,RESOURCE_DELETE_LINK,true,true); ); catch(ex) console.log(ex); )(LITHIUM.jQuery); ;(function($)tryconst CC_LINKS_TYPE= '0': 'GetAppsBanner', '1': 'GetApps', '2': 'InstallTheApp', '3': 'LaunchTheExperience', '4': 'ManageAccount'; const CONVERSATION_FLAG_TYPE= '-1': '', '0': 'Top Reply', '1': 'Correct Answer', '2': 'Featured', '3': 'Announcement', '4': 'Pinned Reply'; const PAGE_NAME='digitalData.page.pageInfo.pageName';const LANGUAGE='digitalData.page.pageInfo.language';const SITE_SECTION='digitalData.page.pageInfo.siteSection';const COMMUNITY_CATEGORY='digitalData.community.communityInfo.communityCategory';const COMMUNITY_ID='digitalData.community.communityInfo.communityId';const COMMUNITY_TITLE='digitalData.community.communityInfo.communityTitle'; const CONVERSATION_PAGE='Community: conversationPage';//evar203 mapped variablesconst CARD_CREATED_DATE='digitalData.community.communityAttributes.cardCreatedDate';const COUNT_CORRECT_ANSWER='digitalData.community.communityAttributes.countCorrectAnswer';const COMMUNITY_FLAG='digitalData.community.communityInfo.communityFlag'; const COUNT_REPLY='digitalData.community.communityAttributes.countReply'; const RELATED_CONVERSATION_ACTION='relatedConversationClick';const COMMUNITY_DD_PROPERTY='digitalData.community';const CONVERSATION_REPORT='Community: conversationReportClick';const REPLY_REPORT='Community: repliesReportClick';const MARKED_CORRECT='Community: Marked as Correct';const UNMARKED_CORRECT='Community: UnMarked as Correct';const REPLY_MARKED_CORRECT='replyMarkedCorrect';const REPLY_UNMARKED_CORRECT='replyUnmarkedCorrect';const CONVERSATION_FOLLOW='Community: conversationFollowClick';const REPLY_FOLLOW='Community: repliesFollowClick';const CONVERSATION_UNFOLLOW='Community: conversationUnfollowClick';const REPLY_UNFOLLOW='Community: repliesUnfollowClick';const SOPHIA_EVENTS = 'digitalData.sophiaResponse.fromPage';const CC_LINK1 = 'Community: CCD_';const CC_LINK2 = 'Click';const CC_LINK_CLICK = 'ccdLinkClick';const CC_MANAGE_ACCOUNT_CLICK = 'manageAccountLinkClick'; const REC_CONVO_FEEDBACK_SHOWN='digitalData.community.communityAttributes.recConvoFeedbackShown';const CONVERSATION_EDIT='Community: conversationEditClick';const CONVERSATION_VIEW_HISTORY='Community: conversationViewHistoryClick';const CONVERSATION_MOVE_MERGE='Community: conversationMoveMergeClick';const CONVERSATION_SPAM='Community: conversationSpamClick';const CONVERSATION_DELETE='Community: conversationDeleteClick';const CONVERSATION_BAN_USER='Community: conversationBanUserClick';const REPLY_BAN_USER='Community: repliesBanUserClick';const REPLY_SPAM='Community: repliesSpamClick';const REPLY_DELETE='Community: repliesDeleteClick';const REPLY_MOVE_MERGE='Community: repliesMoveMergeClick';const REPLY_VIEW_HISTORY='Community: repliesViewHistoryClick';const REPLY_EDIT='Community: repliesEditClick';const REPLIES_IN_RESPONSE_TO ='Community: repliesInResponseToClick';$.when(promise1).done( function () userProfilePromise.then(trackConversationPageLoad);); function trackConversationPageLoad() //Conversation Page Load Tracking const subject = $('.userStrip').attr('data-message-subject');let messageUid = '7894339';const tempDD = digitalData; let boardId = normalizeBoardId('download-and-install'); let community = normalizeCategoryBoardId(); let contentType = getBoardType(boardId); //track new post success trackNewPostSuccess(community, subject, messageUid); //track merge message success trackMergeSuccess(subject,community,'7894339',contentType); //recover digital data property digitalData = tempDD; const valArr = location.pathname.split('/'); let pageName; let layoutView = 'threaded'; if('ForumTopicPage' === 'IdeaPage') layoutView = 'linear'; //Ideas do not support threaded view so it will always be linear let sortOrder = 'by_date_ascending'=="by_date_ascending"?"Earliest":"Latest"; if(PAGE_LANG!=='en') pageName = location.hostname + ':t5:' + boardId + ':' + 'conversationPage'; else if(valArr && valArr.length > 2) pageName = location.hostname + ':' + valArr[1] + ':' + community + ':' + 'conversationPage'; if(pageName) setDigitalDataProperty(PAGE_NAME, pageName); if(messageUid) setDigitalDataProperty(COMMUNITY_ID, messageUid); setDigitalDataProperty(LANGUAGE, getLocale()); setDigitalDataProperty(SITE_SECTION, CONVERSATION_PAGE); setPrimaryEvent(CONVERSATION_PAGE, 'pageload');let replyCount = 0;if($('.reply-count__text').length > 0) replyCount = $('.reply-count__text').attr('data-reply-count'); let status = ''; let voteCount = 0; if($('.message-status-link').length > 0) status = $('.message-status-link')[0].innerText; if($('#messageKudosCount_').length > 0) voteCount = $('#messageKudosCount_')[0].getAttribute('data-upvote-count'); const correctAnswerCount = $('.correct-answer-div').attr('data-correct-answer-count'); const creationDate = $('.roleTimestamp').attr('data-post-time'); setDigitalDataProperty(CARD_CREATED_DATE, creationDate); //setDigitalDataProperty(COUNT_REPLY, replyCount?replyCount:'0'); setDigitalDataProperty(COUNT_CORRECT_ANSWER, correctAnswerCount?correctAnswerCount:'0'); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE, contentType); setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty(COMMUNITY_TITLE, subject); let solnType = $('.conversation-page-container').attr('data-solution-type'); if(parseInt(solnType) 0) solnType = '1'; else if($('#special-reply-pinned').length > 0) solnType = '4'; solnType = CONVERSATION_FLAG_TYPE[solnType]; let flag = solnType; if($('.body-outer-container').attr('data-pin-flag') === "true") if(flag != '') flag = flag + ';Pinned'; else flag = 'Pinned'; if(flag != '') setDigitalDataProperty(COMMUNITY_FLAG, flag); if(document.getElementById('feedback_view_1')) setDigitalDataProperty(REC_CONVO_FEEDBACK_SHOWN, 'true'); dnmsTrackConversationFeedback('render', 'feedback-answer', [messageUid, community, null, 'radio button']); setDigitalDataProperty(FILTERS, [createGPSortInfoObj(sortOrder)]); setDigitalDataProperty(SOPHIA_EVENTS,['CampaignId': relatedConvCampaignId, 'ControlGroupId': relatedConvControlGroupId, 'VariationId': relatedConvVariationId, 'ActionBlockId': relatedConvActionBlockId, 'CampaignId': manageAccountCampaignId, 'ControlGroupId': manageAccountControlGroupId, 'VariationId': manageAccountVariationId, 'ActionBlockId': manageAccountActionBlockId]); captureSnapshot('state'); //dunamis api call dnmsConversationPageRender(community, replyCount, subject, getCommunityCurrentPageNum(), getConversationTags().toString(), messageUid, layoutView, flag, status, voteCount); cleanDigitalDataProperties([SOPHIA_EVENTS]); if ($('.promos-wrapper').length > 0) let promotype = $('.promos-wrapper').attr('data-promotype'); let promosubtype = $('.promos-wrapper').attr('data-promosubtype'); dnmsPromoRender(promotype, promosubtype, community, messageUid); //Track related conversation clickdetectRelatedConversationsLoad(); //track status update success if(localStorage.hasOwnProperty('messageStatusUpdate')) trackStatusUpdateSuccess(); //Track reply post success trackReplyPostSuccess(); let lsCleanUpArr = ['gpEditMessageType', 'gpEditMessagePageNum', 'gpReportMessageDetails', 'gpReportMessageType'];clearStorage(lsCleanUpArr);cleanDigitalDataProperties(['digitalData.primaryEvent.eventInfo', FILTERS]); function getPayload(params) var sophiaPayload = []; try params = params.split("&"); var keyMapping = 'aid':'ActionBlockId','campid':'CampaignId', 'cid':'ContainerId','cgid':'ControlGroupId','tid':'TreatmentId','vid':'VariationId','sid':'SurfaceId'; var sophiaMap = ; for(let i=0;i 1 && (keys[0] in keyMapping)) sophiaMap[keyMapping[keys[0]]] = keys[1]; sophiaPayload.push(sophiaMap); catch(err) console.log(err); return sophiaPayload;function trackNewPostSuccess(communityName, subject, messageUid) const npsDD = localStorage.getItem('npsDigitalData'); if(npsDD) const ddVal = JSON.parse(npsDD);if(subject === ddVal.community.communityInfo.communityTitle) digitalData = ddVal; setDigitalDataProperty(COMMUNITY_ID, messageUid); dnmsNewPostSuccess(communityName, subject, messageUid, JSON.parse(npsDD).sophiaResponse); captureSnapshot('event'); cleanDigitalDataProperties([SOPHIA_EVENTS]); localStorage.removeItem('npsDigitalData');function trackMergeSuccess(subject,community,messageId,contentType) try const mergeMsgDD = localStorage.getItem('mergeMsgDigitalData'); if(mergeMsgDD) const ddVal = JSON.parse(mergeMsgDD); if(messageId === ddVal.community.communityInfo.communityId) digitalData = ddVal; setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty('digitalData.community.communityInfo.communityContentTab', contentType); setDigitalDataProperty(COMMUNITY_TITLE, subject); captureSnapshot('event'); let cnvrstnIds = []; let slctdCnvrstnArr = ddVal.community.attributes.selectedConversations; for(let i=0;i 4) messages that got merged if(triggerBy === 'communityPage') dnmsMoveMergeDeleteSuccessClick('Community','Community Controls', 'success', 'Merge', xArr); else if(triggerBy === 'conversationPage') dnmsMoveMergeDeleteSuccessClick('Conversation','Merge Conversation', 'click', 'Merge success', xArr); localStorage.removeItem('moveMergeDeletetriggeredBy'); localStorage.removeItem('mergeMsgDigitalData'); catch(err) console.log(err); function clearStorage(items) for(let x=0; x 0) $('.related-conversations-card').on('click', function(e) if(e.target.hasAttribute('data-related-content-type')) //section tab click events let destinationTab = e.target.getAttribute('data-related-content-type'); dnmsCPSectionTabClick(getDigitalDataProperty(COMMUNITY_CATEGORY), 'related conversation', destinationTab); setPrimaryEvent('Community: relatedConversationLabelClick', SECTION_TAB_ACTION); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE, destinationTab); captureSnapshot('event'); else let subject = e.target.getAttribute('data-related-conversation-subject'); let boardId = e.target.getAttribute('data-related-conversation-board'); let relatedCommContentType = getBoardType(boardId); let community = normalizeCategoryBoardId(); let target_href = e.target.href; let convo_id = e.target.getAttribute('data-related-conversation-id'); let org_convo_id = getDigitalDataProperty(COMMUNITY_ID); dnmsRelatedConversationsClick(community, target_href, org_convo_id, convo_id, "", subject, relatedConvCampaignId, relatedConvControlGroupId, relatedConvVariationId, relatedCommContentType); setPrimaryEvent(RELATED_CONVERSATION_CLICK, RELATED_CONVERSATION_ACTION); cleanDigitalDataProperties([COMMUNITY_DD_PROPERTY]); setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE,relatedCommContentType); setDigitalDataProperty(COMMUNITY_ID, convo_id); setDigitalDataProperty(COMMUNITY_TITLE, subject); setDigitalDataProperty(SOPHIA_EVENTS,['CampaignId': relatedConvCampaignId, 'ControlGroupId': relatedConvControlGroupId, 'VariationId': relatedConvVariationId, 'ActionBlockId': relatedConvActionBlockId]); captureSnapshot('event'); cleanDigitalDataProperties([SOPHIA_EVENTS]); ); //Track actions on conversation and repliesif($('.lia-quilt-column-main_content').length > 0) $('.lia-quilt-column-main_content').on('click', function(e) let targetElement = $(e.target); //Track Report if(targetElement.hasClass('report__text')) trackReportClick(targetElement); //Track mark correct answer if(targetElement.hasClass('lia-component-solutions-action-mark-message-as-accepted-solution')) trackMarkUnmarkCorrectAnswer('mark correct answer', targetElement); //Track Unmark correct answer if(targetElement.hasClass('lia-component-solutions-action-unmark-message-as-accepted-solution')) trackMarkUnmarkCorrectAnswer('unmark correct answer', targetElement); //Track view history click if(targetElement.hasClass('view-message-history')) trackViewHistoryClick(targetElement); //Track move merge click if(targetElement.hasClass('move-message')) trackMoveMergeClick(targetElement); if(getDigitalDataProperty(COMMUNITY_CONTENT_TYPE) !== 'Discussion' ) let authorId = $(targetElement).closest('.MessageView').find('.userStrip__link').attr('data-user-id'); if(authorId.length > 0) localStorage.setItem("mergeAuthor", authorId); //Track delete conversation/reply click if(targetElement.hasClass('delete-message-and-replies') );//Track edit message clickif($('.edit-message').length > 0) $('.edit-message').on('click', function(e) trackEditMessageClick($(e.target)); );//Track mark spam clickif($('.lia-component-spam-action-mark-message-as-spam').length > 0) $('.lia-component-spam-action-mark-message-as-spam').on('click', function(e) trackMarkSpamClick($(e.target)); ); //Track conversation page CC clicksvar ccElements = document.querySelectorAll(".cc-links-cta-container__anchor, .cc-links-banner-p2 a button");for (let i = 0; i 0) setPrimaryEvent(isFollowAction?CONVERSATION_FOLLOW:CONVERSATION_UNFOLLOW, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick(action, getConversationPageDetails()); else setPrimaryEvent(isFollowAction?REPLY_FOLLOW:REPLY_UNFOLLOW, REPLY_ACTION); let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick(action, replyType, getConversationPageDetails()); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackBanUserClick(tElement) if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_BAN_USER, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('ban user', getConversationPageDetails()); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('ban user', replyType, getConversationPageDetails()); setPrimaryEvent(REPLY_BAN_USER, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackMarkSpamClick(tElement) if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_SPAM, CONVERSATION_ACTION); //dunamis api call let convArray = getConversationPageDetails(); dnmsConversationActionsClick('mark as spam', convArray); if(convArray.length > 1) syncDataOnS3('Spam', convArray[1]); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('mark as spam', replyType, getConversationPageDetails()); setPrimaryEvent(REPLY_SPAM, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackDeleteMessageClick(tElement) if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_DELETE, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('delete the conversation', getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:originalPost'+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('delete the reply', replyType, getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:'+replyType+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); setPrimaryEvent(REPLY_DELETE, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackMoveMergeClick(tElement) localStorage.setItem("movingConversationId", getDigitalDataProperty(COMMUNITY_ID)); if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_MOVE_MERGE, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('move/merge the conversation', getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:originalPost'+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('move/merge the conversation', replyType, getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:'+replyType+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); setPrimaryEvent(REPLY_MOVE_MERGE, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackViewHistoryClick(tElement) if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_VIEW_HISTORY, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('view history', getConversationPageDetails()); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('view history', replyType, getConversationPageDetails()); setPrimaryEvent(REPLY_VIEW_HISTORY, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackEditMessageClick(tElement) if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_EDIT, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('edit message', getConversationPageDetails()); localStorage.setItem('gpEditMessagePageNum', getCommunityCurrentPageNum()); else let replyType = getReplyType(tElement); if(replyType) localStorage.setItem('gpEditMessagePageNum', getCommunityCurrentPageNum()); dnmsConversationReplyActionsClick('edit message', replyType, getConversationPageDetails()); localStorage.setItem('gpEditMessageType', replyType); setPrimaryEvent(REPLY_EDIT, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackReportClick(tElement) let tempConversationPageDetails = getConversationPageDetails(); tempConversationPageDetails[2] = encodeURIComponent(tempConversationPageDetails[2]); localStorage.setItem('gpReportMessageDetails', tempConversationPageDetails); if(tElement.closest('.lia-thread-topic').length > 0) setPrimaryEvent(CONVERSATION_REPORT, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('report', getConversationPageDetails()); else let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick('report', replyType, getConversationPageDetails()); localStorage.setItem('gpReportMessageType', replyType); setPrimaryEvent(REPLY_REPORT, REPLY_ACTION); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');function trackMarkUnmarkCorrectAnswer(action, tElement) let correctFlag = action==='mark correct answer'; setPrimaryEvent(correctFlag?MARKED_CORRECT:UNMARKED_CORRECT, correctFlag?REPLY_MARKED_CORRECT:REPLY_UNMARKED_CORRECT); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); convDetails = getConversationPageDetails(); if(correctFlag) convDetails = setSophiaPayload(convDetails); captureSnapshot('event'); let replyType = getReplyType(tElement); if(replyType) dnmsConversationReplyActionsClick(action, replyType, convDetails); cleanDigitalDataProperties([SOPHIA_EVENTS]);function detectRelatedConversationsLoad() { if($('.personalised-related-conversations').length > 0) let targetNode = $('.personalised-related-conversations')[0]; let config = childList: true ; let callback = function(mutationsList, observer) for(let i=0; i 0) status = $('.message-status-link')[0].innerText; dnmsConversationStatusUpdate('success',getConversationPageDetails(), comment, status); setPrimaryEvent('Community: StatusChanged'+status.replace(' ',''),'conversationStatusUpdated'); setDigitalDataProperty(PRIMARY_FILTER, createGPFilterInfoObj(status, 'statusChange')); captureSnapshot('event'); localStorage.removeItem('messageStatusUpdate'); cleanDigitalDataProperties([PRIMARY_FILTER, FILTERS]); catch(e) console.log(e); function isReplyBodyEmpty() { let result = false; let xNode;if($('.mce-edit-area').length > 0 && $('.mce-edit-area').children().length > 0) { let mceEditAreaiFrames = $('.mce-edit-area').children(); for(let i=0; i 0 && (content[0].hasAttribute('data-mce-bogus') tinymce.innerHTML === '


2ff7e9595c


 
 
 

Recent Posts

See All

留言


  • Grey Facebook Icon
  • Grey Twitter Icon
  • Grey YouTube Icon
bottom of page